Conflict Coaching

• The conflict management skill of senior executives does matter. Unresolved interpersonal disputes have significant negative affect on organizational productivity. Conflict coaching is a new practice area supporting one’s ability to reflect on workplace conflict and to react in a positive manner. It is a one on one voluntary and confidential process. It is not therapy.

• One dimension of conflict coaching is mindfullness, or focusing on the present and being aware of your feelings and the feelings you perceive coming from the other people in the conversation.

• On source book we use is “Becoming a Conflict Competent Leader", by Runde and Flanagan.